![]() ![]() Visit for more information and resources to help you conserve water. The City of Savannah has always strongly advocated for water conservation by its customers as we seek to protect our water resources in the area. What can a customer do to offset the potential for increased usage through more accurate AMI meter readings? When we change out your older water meter with a new AMI smart meter, the bills generated by the new meter may be higher simply because the new meter is recording usage more accurately than the older model we replaced. It is important to understand that some older water meters run slower and under-register water use as they age. ![]() How does AMI affect me?ĪMI technology ensures that customers receive a more accurate bill for their water usage – no more and no less. It will also reduce the need for City staff to come onto your property for manual meter readings. We are excited to implement AMI because it will enable us to improve customer service through the delivery of more accurate bills to all our customers. Installing AMI smart meters will enhance our customer service capabilities by maximizing the potential for consistent, accurate meter reads, thereby enabling our customers to have a high degree of confidence in the utility bills they receive. The Cell Tower then transmits all meter reads to the City of Savannah through a specialized software, where the information is processed within the City’s utility billing system. This will be accomplished by the AMI unit automatically sending a secure, digital message to a data collection Cell Tower using a cellular signal-much like a cell phone does now. With AMI, every City of Savannah Water System customer (both inside and outside the City limits) will be able to accurately measure water usage in their home or business. What is Advanced Metering Infrastructure or AMI?ĪMI stands for Advanced Metering Infrastructure. The 311 app and mobile web service are designed solely to assist in routine citizen requests. Please direct matters of public safety to police or 911.
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